Terms & Conditions

100% Guarantee

At Busy Body Home Fitness, we want you to be 100% satisfied with your purchase. We know that exercise equipment has to be just right, and you should feel confident that the machine or products you choose are a perfect fit for you. If you're not totally satisfied with your purchase you can take advantage of our worry-free return and exchange policy. Read more below.

Return Policy

If you are not completely satisfied with your purchase, you may return it within 15 DAYS OF RECEIPT OF PRODUCT(S) and receive a full return of purchase amount less shipping/delivery and installation costs if applicable.

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If return exceeds the 15-day time period and is within the 30 DAYS OF RECEIPT OF PRODUCT(S), the following return policy is in effect:

A. Full refund of purchase amount less a 20% restocking charge and shipping/delivery/installation costs if applicable.
B. Full in store credit or exchange for like merchandise and 20% restocking fee will be waived. (Refer to exchange policy).

All special orders are subject to a 20% restocking charge.

There will be no refunds on products that were shipped LTL.

NO CASH REFUNDS will be given. A corporate check will be issued within 10 business days for return of all cash transactions.

All product(s) that have been shipped/delivered/installed must be physically returned to a Busy Body Home Fitness location before any refund is provided.

Busy Body Home Fitness reserves the right to refuse any returned item based on inspection of product for damage.

Exchange policy

The goal at Busy Body Home Fitness is to provide the best possible experience and the best product(s) to fit our customer’s individual needs. In order to ensure we are able to meet this goal Busy Body Home Fitness offers a unique 30 day exchange policy.

If within 30 days from the date of receipt of your initial mainframe* purchase you feel the product does not best suit your needs for any reason, you may exchange the original mainframe* purchase for any mainframe* item with no penalty or restocking fees of any type.

Once a different item has been selected, Busy Body Home Fitness will simply charge any additional amount due for the new item or refund any difference with absolutely no additional fees or charges, including standard delivery** and installation. (If this delivery option was chosen at the time of the original purchase.)

*Mainframe item is defined as a treadmill, bike, elliptical, rower, or home gym.

**Standard delivery and installation is a radius of 35 miles from the closest Busy Body Home Fitness location.

SPECIAL FINANCING OFFERS

*The Wells Fargo Home Furnishing credit card is issued by Wells Fargo Financial National Bank, an Equal Housing Lender. Special terms for 12 months apply to qualifying purchases of $1,000 or more charged with approved credit. The special terms APR will continue to apply until all qualifying purchases are paid in full. The monthly payment for this purchase will be the amount that will pay for the purchase in full in equal payments during the promotional (special terms) period. The APR for Purchases will apply to certain fees such as a late payment fee or if you use the card for other transactions. For new accounts, the APR for Purchases is 28.99%. If you are charged interest in any billing cycle, the minimum interest charge will be $1.00. This information is accurate as of 06/28/2017 and is subject to change. For current information, call us at 1-800-431-5921. Offer expires 12/31/2017.